A Useful Guide for Starting Out A Cellphone & Computer Repair Stores

A Useful Guide for Starting Out A Cellphone & Computer Repair Stores

At this very moment, around 15 percent of iPhone users are walking around with a cracked screen.Our lives run on technology, and when something goes wrong, someone needs to fix it. If truth be told, we dump a lot of money into our technical problems. Consumers have spent a whopping $10.7 billion on broken iPhones since the product was introduced to the market – and that's just iPhones.

Over the next five years, the computer repair industry’s revenue is expected to riseat an annual rate of 0.7% to $19.1 billion. In other words, cellphone and computer repair is a big business. So if you are planning to expand your repair business or even thinking about to start your own cellphone or computer repair store, this post is for you. Let’s get started;

Always try to learn something new

It’s no secret the world has been changing fast before our eyes, and in order to confront the rapidly-evolving repair industry, you need to be proactive and adaptto changes.If you are not learning something new every day, you are going to be left behind in no time.

As a business owner, a manager, sales person or a technician, no matter how much you know or how much you think you know, there’s always more to learn. You’ll always have room to be a better person at work, and there will always be new skills and abilities to acquire. Encourage a learning environment at your workplace, for yourself& your staff. Go outside, attend tech seminars, workshops or any repair skill that might help you to absorb something new.

 Work really hard but smart

Hard work and success go hand-in-hand because nothing is offered on a silver platter,especially when you’re starting your own business. We all have same number of hours in a day, and how you spend them has a direct impact on how much value you’re able to produce. The sooner you learn this lesson, the more time you’ll save in the future.

So instead of logging 60 long hours of work a week only for the sake of hard work, turn those 60 hours into a smart and savvy business hustle to skyrocket your success, and the best computer repair POS software – RepairDesk can help you with this idea! Focus on your business strategies and let all the hard work be handled by them. Sign up for FREE and feel lighter than ever before.

Focus on the right processes

The problem in the failure of plans isn't the quality of management strategies;it is actually the difficulty in carrying them out. Creative and problem-solving ideasare only good if they make a customer happy, otherwise they are failures and your time would be better used somewhere else. Being able to deliver on those amazing ideas and offer some extraordinary services to your clients is very important and goes a long way.

Your repair shop processes should be powerful enough to speak out for your brand. Go for the seamless and fast checkout process that makes customers wait as little as possible, notifiesthem about their repair jobs on time and sends them follow up emails quickly. Try automating your daily operations with an effective computer repair shop software and keep all of your attention on your valuable customers.

Hire for the passion

Skill can be learnt, but passion cannot! It is either there, or it isn’t. Having a passionate staff is the most valuable asset for your repair business, especially if you have minimal market power, small budgets and long hours ahead. People who love to do what they are doing don’t give up in the midst of obstacles because they mutually feel the success and failure. It’s more than a job to them; it’s a commitment to themselves that fuels them every day.

Choose the people who might not have the perfect skillset for your business, but are hungry to learn about the repairs. This goes especially for repair technicians, because if you have built your tribe of passionate repairers strongly, every new repair is going to be a fun yet thrilling activity for them, and you’ll be headed toward success.

Save time &money

Here comes the best part: save your time and money, because ‘time is money’.A computer repair POS system will not only help you with an easy checkout process, but it can also improve the work efficiency-and overall functions of a repair store. This in turn could improve business workflow, saving a significant amount of time, effort and money. It aids you in cutting down the piles of paperwork at the end of the day and can result in increasing productivity and sales for your business. 

RepairDesk makes your life easier by helping you manage your work effortlessly and with just a few clicks. Have we everything – from creating repair tickets to inventory management and more. Get a FREE trial of our all-in-one POS software for your cellphone repair store and see it for yourself!